Update added by user Nov 22, 2013
They sent me free replacements. Thank You
I contacted Mony (Vice President of Operations) directly from their web site - he sent me this email:
We can send you a replacement - please send me your shipping address and we will replace free of charge.
Vice President of Operations
Raingear, Inc. / Spark Innovators Corp.
41 Kulick Road
Fairfield, NJ 07004
Original review posted by user Aug 23, 2013
The tops from the Cafe Cups product break off in a few months with normal use. I attempted to contact the manufacturer, Spark Innovators. They have a web site (http://sparkinnovators.primize.com/) and a physical address and an email - but no phone number. I sent an email as well to firstname.lastname@example.org. Still have not heard anything.
Hello - this is my 2nd attempt at contacting you. I sent two request on your site and have not heard back from anyone.
Can you please forward to the appropriate party?
I bought your product, Cafe Cups, and in a few months the tops busted off with normal use. It is too late to bring it back to the store. Do you stand behind your product and can I speak with someone about this?
I appreciate your time.
Mike - ***-***-****
More Review Details
- Monetary loss:
- Product or service
- Cafe Cups
- Review category
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